Reservations are encouraged for your party or banquet needs well in advance,
especially during the summer months. This will help to insure availability
and allow ample time for your order to be packed for delivery or pickup.
A 50% non-refundable deposit is required to secure the rental at time
The remaining balance is due 48 hours prior to delivery. For all rental
fees, deposits and services is due in advance, on or before delivery,
or pickup by the customer. Upon return and inspection of the merchandise,
the customer’s account will be closed. At that time, an invoice
will be mailed or the customer’s credit card billed.
Delivery is available at a nominal fee in the Atlanta area. Delivery charges
are based on zip code. The minimum delivery charge is $50.00. Deliveries
include first floor, to your door or dock. There will be additional charges
for other than first floor deliveries.
Chairs and tables will be delivered stacked. They must be stacked for pickup.
Our service DOES NOT include set up and take down of tables and chairs.
If this service is desired, arrangements must be made prior to delivery
and/or pickup, with a special charge applied.
No equipment may be taken apart or moved to another address, unless Ken's
Events Inc. gives specific consent.
All broken, burned, damaged, excessively soiled or lost items are charged
in addition to accrued rental.
Our item counts must be accepted unless we are notified IMMEDIATELY. NO
CREDIT will be given for unused equipment unless it is returned with our
delivery staff or returned by the customer prior to the start of the event.
For sanitary reasons, all dishes, glasses and serving pieces must be rinsed,
food free and re-packed in the same containers as delivered. A charge
will be made for all boxes and crates not returned. All breakage, loss
and cleaning charges are added to rental charges. China, glassware, etc.
will be considered broken if returned chipped. If you discover a chipped
or broken item upon delivery, please notify us at once so that you won’t
be charged for it.